Frequently Asked Questions
Everything you need to know about our luxury home fragrances and decor.
What is the typical shipping timeframe for my order?
Standard orders are processed within 1-2 business days. Delivery typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping.
Are your candles and diffusers made with natural ingredients?
Yes, we pride ourselves on using high-quality, ethically sourced ingredients. Our candles are crafted with a premium natural wax blend and luxury fragrance oils for a clean, long-lasting burn.
What is your return policy for home fragrance products?
We offer a 30-day return policy for unused and unopened items in their original packaging. Due to hygiene and safety standards, we cannot accept returns on products that have been lit or opened.
Do you offer international shipping?
Yes, NUHR Home ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.